We welcome one Pet Parent per pet. Masks still required. | Learn More or Call us: 425-337-5300. Get Directions. After Hour Emergencies: 425-697-6106

A Message From Our Team:

We are excited to announce that, as of Thursday, June 3, we will welcome one Pet Parent per patient into our hospital building. If a Pet Parent is accompanied by small children, we kindly encourage you to take advantage of curbside or drop off. 

Please note that although the CDC recently updated its guidance stating that fully vaccinated individuals are no longer required to wear face masks, we believe in safety first for all. We continue to require masks for both team members and Pet Parents for the time being. 

Curbside appointments are still available if you choose not to come inside the hospital – we want to make sure all of our Pet Parents are comfortable as COVID-19 guidelines continue to change.  If you choose curbside service, please don't forget to call upon your arrival! 

As always, we appreciate your patience and support as we continue to navigate the ever-changing COVID-19 safety guidance. 

Thanks so much! 

CURBSIDE SERVICE 

Appointments, pick-ups, drop-offs, medication, and food refills will be handled curbside: 

1.  Please bring dogs on a leash and cats in a carrier 

2.  Upon your arrival at the clinic, remain in your vehicle and call us to check-in 

3.  A team member will discuss all your needs and concerns by phone during check-in 

4.  A team member will meet you in the parking lot and individually bring your pet(s) in for evaluation and care 

Please wait in your vehicle on the property during your pet’s examination, have your cell phone ringer on for easy communication from the veterinarian, and please be sure to pay your total invoice before leaving.

 

PAYMENT 

You may pay for services and products over the phone by credit/debit card. For other payment methodsplease ask a team member for assistance. 

 

ADDITIONAL MEASURES WE ARE ASKING CLIENTS TO FOLLOW

Please do not come to our clinic if you are experiencing flu-like symptoms or have a fever.

Please reschedule your pet’s veterinarian appointment if you have been in contact with anyone that has had a fever or possible COVID-19 exposure. 

 

PETS AND THE CORONAVIRUS: 

It is important to note that there is currently no evidence that pets can become sick with COVID-19. Infectious disease experts, as well as the CDC, World Organization for Animal Health, and World Health Organization, indicate there is also no evidence to suggest that pet dogs or cats can be a source of infection with SARS-CoV-2, including spreading COVID-19 to people. More investigation is underway and as we learn more, we will update you. 

The CDC and The American Veterinary Medical Association (AVMA)also have comprehensive websites with up-to-date information about COVID-19 and your pet(s). Additional information about the Coronavirus and your pets’ health are available at the following online resources: 

CDC Frequently Asked Questions 

AVMA - COVID-19: FAQs FOR PET OWNERS 

AVMA - What veterinarians need to know 

 

We value your partnership in your pet’s healthcare and appreciate your patience, understanding, and continued support. If you have any questions, please do not hesitate to contact us. 

Contact Us

Petcare Hospital & Wellness Center

Location

4210 148th Street SE Mill Creek, WA 98012

Clinic Hours

Monday-Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm
Sunday: Closed